There are a few questions to ask yourself about whether or not you have removed all of the urine:
1. Were other products used on the carpet before using Urine Off? Sometimes, if residues from other products linger, it takes much longer for the Urine Off to work. You would want to make sure all other products have been rinsed away with water and then dried before applying Urine Off.
2. The urine could be more saturated into the pad and sub-flooring – in most cases it tends to pool at the bottom of carpet and spread out in a larger area. Did you treat a wide enough area? If possible, can you lift back the carpet and treat the padding and sub-flooring underneath?
3. We also suggest covering the affected area with plastic, after completely saturating it, for 12-24 hours. This will ensure that the Urine Off has time to really do its job on the urine in a contained area.
4. Did you shampoo or steam-clean your carpet before applying Urine Off? This creates a stream of moisture throughout the fibers of your carpet, which can turn a small urine stain into a urine problem that is spread throughout the entire carpet area. This is especially problematic because the urine smell is no longer only isolated to the area where the visible stain is located, but is now spread throughout the room. For this reason, we always recommend that you treat all affected areas first with Urine Off. If you have shampooed or steam-cleaned the carpet prior to using Urine Off, don’t worry, as the problem can still be solved, but will require the use of more Urine Off to ensure all of the urine that has spread out through the carpet from the use of a steam-cleaner or shampooer is removed. The use of a Urine Finder in this situation is extremely helpful, as it will show the user where urine has spread by the dull yellow glow of dried urine. All of these areas should be saturated with Urine Off and treated just like your initial urine stain. Upon satisfaction that the urine odor is removed, it is acceptable to have the carpet shampooed or steam-cleaned, which will help remove all remaining residue.
5. Sometimes you may not use enough product. How old the stain/smell is, and how long it has been there, will affect how much product you really need. Our product is guaranteed to work; however, it takes time to do so, and some smells, if they have been there for a long time, take much longer to get out than others. On these occasions, more product is needed to truly finish the job!
6. Did you use a Urine Finder to check all areas? Urine hides in areas that you may never think it would be. A Urine Off Urine Finder is the best tool to detect all of those hidden spots.
7. The key to using the Urine Finder is that there are trace elements that remain in the carpet that are still fluorescing … you can remove these with a carpet extractor, if you want. However, this requires renting the extractor, which is not necessary, as the stain and odor have been removed permanently.